Telangana used an algorithm to build 360-degree profiles of citizens and decide whether they were eligible for state's welfare. The profiles were faulty. As a result, subsidised food was denied to thousands of poor. The state government knew of the blunder, but did not fix it. The Collective’s member Tapasya travelled to the state to understand how states are using artificial intelligence in an unintelligent way, at the cost of citizens. They report along with Kumar Sambhav and Divij Joshi. The story was produced with support from the Pulitzer Center’s AI Accountability Network.
